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thewaytojuliet_displayed rapporter
#100162: "Game stuck on loading"
fixed: Feilen har blitt fikset
6
Hva handler denne rapporten om?
Hva har skjedd, eller hva gjelder det? Vennligst velg
På et tidspunkt kunne jeg ikke få tilgang til spillet
Detaljert beskrivelse
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• Hva ble vist på skjermen når du ble blokkert (Tom skjerm? Del av spillgrensesnittet? Feilmelding?)
Game appears to be loading but doesn’t progress. Can’t click on anything.
• Hvilken nettleser bruker du?
Safari v16.6
Rapporthistorikk
Oct 2 nd 2023 13:39 • Snodnal • Feilen har ikke blitt reprodusert av utviklerne enda:
Doesn’t progress on my phone. Will try on computer to see if that resolves the issue.
Oct 2 nd 2023 14:32 • Polymorphism • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:
Hello Snodnal, thank you for your reports.
Today, a new update of the game was deployed. The most likely issue is related to old cashed files in the browser. Please tell me if it will work on your PC with refreshing page vai 'Ctrl+F5' or 'Command + Option + R'.
So far I tried to spectate your game on PC and mobile and didn't get any issues, but this can be player player-related situation.
If the issue still reproduces after refreshing, please check if a newly started game has the same problem.
Today, a new update of the game was deployed. The most likely issue is related to old cashed files in the browser. Please tell me if it will work on your PC with refreshing page vai 'Ctrl+F5' or 'Command + Option + R'.
So far I tried to spectate your game on PC and mobile and didn't get any issues, but this can be player player-related situation.
If the issue still reproduces after refreshing, please check if a newly started game has the same problem.
Oct 2 nd 2023 15:02 • Snodnal • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:
It wasn’t working so I left the game. Probably something with the old version. I’ll try a new one!
Oct 3 rd 2023 18:37 • andiestuffiegirl • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:
We have the same problem, it's stuck now, we didn't quit so that you can see where the problem is. :)
Oct 3 rd 2023 18:39 • andiestuffiegirl • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:
My game is #424325497. We'll leave it open for a bit but we can't play other real time games until we quit this one. :)
Oct 3 rd 2023 18:57 • Polymorphism • Feil har blitt bekreftet av utviklerne:
Thank you andiestuffiegirl! Please keep this table.
I see that this issue is related to a new feature (paws marker of previous move)
I will investigate why this is happening.
I see that this issue is related to a new feature (paws marker of previous move)
I will investigate why this is happening.
Oct 3 rd 2023 18:59 • Polymorphism • Feil har blitt bekreftet av utviklerne:
By the way andiestuffiegirl, if you could remember which was the last move this can be very useful.
Thanks!
Thanks!
Oct 3 rd 2023 19:17 • Polymorphism • Feil har blitt bekreftet av utviklerne:
The issue happens when moving the card from the first row,
Working on a fix, most likely will be deployed tomorrow
Working on a fix, most likely will be deployed tomorrow
Oct 4 th 2023 08:34 • Polymorphism • Feilen har blitt fikset:
Released fix,
Tables should be unblocked
Tables should be unblocked
Legg til noe i denne rapporten
Legg til her noe som synes relevant for å reprodusere denne feilen eller forstå forslaget ditt:
- En annen bord ID / flytt ID
- Løste F5 problemet?
- Oppstod problemet gjentatte ganger? Hver gang? Tilfeldig?
- Hvis du har et skjermbilde av denne feilen (alltid lurt) kan du bruke Imgur.com for å laste det opp og kopiere inn lenken til bildet her.
