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#150989: "Pairing with Equinox website has expired or is faulty, please pair it again."

worksforme: Utviklerne klarte ikke å reprodusere denne feilen

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altered #606743963

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På et tidspunkt kunne jeg ikke få tilgang til spillet

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#	Status	Votes	Game	Type	Title	Last update

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Dec 27 th 2024 05:22 • TopDeckTCG • Feilen har ikke blitt reprodusert av utviklerne enda:

F5 did not
Every time I join a game for Altered TCG I get same error

Image Link:
imgur.com/a/34dfcBq

Jan 1 st 2025 21:25 • Naacre • Feilen har ikke blitt reprodusert av utviklerne enda:

I have the same error !
Any news ?

Jan 12 th 2025 18:28 • ChesseTheWasp • Feilen har ikke blitt reprodusert av utviklerne enda:

happens a lot y es

Jan 14 th 2025 22:20 • vincentt • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

did you try to unlink and relink?

Jan 15 th 2025 12:09 • Alkazar95 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

i have always this error, can't load my deck imgur.com/a/x0hthcK

Jan 17 th 2025 02:51 • ukimi367 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

This has happened to me three times over the past three days (every time I tried to use a custom deck). I get the same error message reported by the other players. The first two times happened when I joined a table that someone else set up. This time, I set up a game with custom decks enabled, and I got the same error.

I am using the a Chrome browser on an OpenSUSE Linux operating system.

I also tried setting up a game from my Apple iPad, as well as accepting a game from the iPad. Each time I got the same error.

F5 did NOT solve the problem, nor did hitting retry several times. I also made sure that I was logged into my account on altered.gg.

Jan 17 th 2025 02:55 • ukimi367 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I also verified that on the BGA Altered game page, it shows I am linked to altered.gg and that the connection is OK.

Jan 17 th 2025 10:44 • vincentt • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

@ukimi367, did you try to unpair and pair again the account?

Jan 17 th 2025 21:51 • ukimi367 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

@vincentt - Thanks for the advice! That seemed to work! I would encourage anyone else with the same problem to try the fix suggested by @vincentt.

Feb 4 th 2025 15:06 • Koblenz973 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Dès le début, je ne pouvais pas accéder à mes decks personnels. Et cela se reproduit en ce moment

Feb 5 th 2025 20:45 • MOhli • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Same error

Feb 10 th 2025 22:54 • Carclin • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Impossible de sélectionner un deck, réassocier le compte n'a pas fonctionné à temps, le délais m'a fait quitter la partie j'ai donc reçu une pénalité...

Feb 11 th 2025 04:06 • noxeor • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

This is happening to me and I am not able to unpair my account; it just hangs.

Feb 12 th 2025 01:11 • noxeor • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Any help on this????

When a game starts, I choose “custom deck” and I get the message “ Pairing with Equinox website has expired or is faulty, please pair it again.”

Some people have said they were able to “unpair” and pair again and it works.

Assuming I understand what is meant by “unpair”, this is also not working for me.

If I go to my account settings, Linked Services, and next to Altered click the red “Revoke Access” button and it just shows “…” and never does anything.

Is there support for this?

The only reason I pay for BGA is to play Altered and I can’t play it…

Feb 12 th 2025 03:46 • noxeor • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I fixed mine. Hopefully this helps others.

I play on iPad. Safari by default automatically blocks pop-ups. On BGA, attempt to unlink your Altered account, it needs to be able to open a pop up, so you need to go into Safari Settings and allow popups, at least temporarily.

Feb 12 th 2025 09:17 • vincentt • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

@noxeor, can you please contact BGA support so they can investigate (as it's outside of game jurisdiction, it must be processed byt hem)

Feb 12 th 2025 14:14 • AlexBOZON • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

J'ai essayer de faire plusieurs parties et le problème est récurent, impossible de sélectionner mes decks personnalisés.

J'ai rafraichi la page, je me suis déconnecté et reconnecté, rien n'y fait toujours ce même message d'erreur.

C'est d'autant plus frustrant que à cause de ce bug cela entache notre réputation sur le jeu et ça ne donne pas envie de continuer à jouer sur bga à Altered si la solution n'est pas trouvée rapidement malheureusement :/

Feb 12 th 2025 14:27 • Tisaac • Utviklerne klarte ikke å reprodusere denne feilen:

Please read the previous answers : as advised by the message, you need to unpair and pair your account again.
To unpair, you have to go to your account settings / linked services / revoke access. Make sure to not have POP UP disabled.

Please post here again ONLY IF this does NOT solve the issue.

Mar 22 nd 2025 16:50 • Araby71 • Utviklerne klarte ikke å reprodusere denne feilen:

Unexpected error: API ERROR#Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS12 22/03 16:46:50)

This is the error message I keep getting. I have logged out and logged back in and it still happens.

What else can I try?

I still can't play the game.

Apr 27 th 2025 14:06 • Potton • Utviklerne klarte ikke å reprodusere denne feilen:

Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS17 27/04 14:05:58)

It's the same for me...

Apr 27 th 2025 18:11 • Tisaac • Utviklerne klarte ikke å reprodusere denne feilen:

Sae answer : Please read the previous answers : as advised by the message, you need to unpair and pair your account again.
To unpair, you have to go to your account settings / linked services / revoke access. Make sure to not have POP UP disabled.

Please post here again ONLY IF this does NOT solve the issue.

Jun 21 st 2025 07:18 • syrak01 • Utviklerne klarte ikke å reprodusere denne feilen:

No me permite cargar los mazos personalizados y pulsar f5 no resuelve nada (error GS17), aparece cada vez que intento jugar.

Jul 28 th 2025 16:15 • SUD - Ombrax • Utviklerne klarte ikke å reprodusere denne feilen:

Erreur inattendue : API ERROR#Pairing with Equinox website has expired or is faulty, please pair it again.# (reference: GS16 28/07 16:09:50)
i have this probleme and i can t play
please fixe that

Oct 20 th 2025 12:15 • Toxictonic • Utviklerne klarte ikke å reprodusere denne feilen:

How can I fix this error? I cannot play anymore because of this error

Nov 1 st 2025 03:51 • godefv • Utviklerne klarte ikke å reprodusere denne feilen:

I have this issue as well all the time now (#754062036). How can I unpair and pair again my account ?

Nov 27 th 2025 03:08 • Florivo • Utviklerne klarte ikke å reprodusere denne feilen:

Since I have unpaired my BGA account in order to play custom decks, I get this message " Oops! It appears your account has undergone some kind of alteration, several accounts are logged in at the same time. You can sever the access of these multiple BGA accounts from your Altered account parameters. " and I cannot pair it again.... Is there any way to fix this issue ?

Nov 28 th 2025 10:03 • Noirhime • Utviklerne klarte ikke å reprodusere denne feilen:

Florivo, in this case, you need to write to BGA Support : boardgamearena.com/support

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#150989: "Pairing with Equinox website has expired or is faulty, please pair it again."

Hva handler denne rapporten om?

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Hva har skjedd, eller hva gjelder det? Vennligst velg

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