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#23451: "Unable to access the board"

fixed: Feilen har blitt fikset

Hva handler denne rapporten om?

Santorini #109744624

Hva har skjedd, eller hva gjelder det? Vennligst velg

På et tidspunkt kunne jeg ikke få tilgang til spillet

Hva har skjedd, eller hva gjelder det? Vennligst velg

På et tidspunkt kunne jeg ikke få tilgang til spillet

Vennligst sjekk om det allerede er en rapport om samme emne

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#	Status	Votes	Game	Type	Title	Last update

Detaljert beskrivelse

Rapporthistorikk

Aug 31 st 2020 08:13 • ArielFriedrichGauss • Feilen har ikke blitt reprodusert av utviklerne enda:

In fact it is not me who have this problem. I asked some players and they reported it to me. One of them is TheEqualizer. Games are forced to be abondoned because of this error. Pls solved it asap.

Aug 31 st 2020 08:13 • ArielFriedrichGauss • Feilen har ikke blitt reprodusert av utviklerne enda:

Neither Google Chrome, Internet Explorer or Firefox worked for him, he said.

Aug 31 st 2020 08:33 • ArielFriedrichGauss • Feilen har ikke blitt reprodusert av utviklerne enda:

ctn24ctn is also a victim of this incident. He was playing on his iphone at table #109744005 when the error occured. He was using safari.

Aug 31 st 2020 08:45 • ctn24ctn • Feilen har ikke blitt reprodusert av utviklerne enda:

It was with Safari browser of an Iphone. Had to change to laptop for it to work, refresh didnt work. This is the ss.
imgur.com/a/3CRG99W

Thanks for your work, I love this website!

Aug 31 st 2020 09:04 • compte obelète • Feilen har ikke blitt reprodusert av utviklerne enda:

Hum, I kind of lucky Whit my bad tablet, could load it.
Google Chrome v84

Aug 31 st 2020 09:05 • compte obelète • Feilen har ikke blitt reprodusert av utviklerne enda:

Workform for me

I can't redo it, because the game load whiteout any issues.

Aug 31 st 2020 09:20 • Tisaac • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Have you tried scrolling ?
Did you get an error message about webgl ?

Aug 31 st 2020 09:58 • ArielFriedrichGauss • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Ask TheClaudeQc, ctn24ctn or TheEqualizer. They are the victims, but im not.

Aug 31 st 2020 10:00 • Tisaac • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Well the point of a bug report is to keep track of all info at a same place, so I am responding here for everyone, don't feel personnaly targetted by my answers.

Aug 31 st 2020 10:53 • compte obelète • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Ariel, I'm not Victim of that bug. I said I could not, re-create the bug

Aug 31 st 2020 11:50 • ArielFriedrichGauss • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Ok, that's fine. Sorry for the misunderstanding.

Aug 31 st 2020 12:04 • Cluedoardo • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Only clouds on the game. Google Chrome on Nexus 5X.

Aug 31 st 2020 12:27 • Cluedoardo • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

No Hero mode. Tables: boardgamearena.com/table?table=109762214 boardgamearena.com/table?table=109767443
F5 didn't work, I restarted also the phone.

Aug 31 st 2020 12:36 • Tisaac • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Have you tried scrolling ?
Did you get an error message about webgl ?
Are you seing anything here : threejs.org/examples/#webgl_animation_cloth ?
What version of google chrome ?

Aug 31 st 2020 15:45 • Cluedoardo • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I tried to scroll about 5 times, no error messages.
I've got the last Chrome version on mobile phone (85.0.4183.81), uptaded a few years ago, but I played after updating without any problem.

It happens another time: boardgamearena.com/table?table=109766358

I see the animation from the website you posted.

Aug 31 st 2020 15:48 • Tisaac • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I am not sure to understand : the update of chrome resolved the issue ? (you said you "played after updating without any problem")

Aug 31 st 2020 16:22 • quietmint • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Desktop users: does resize the browser window fix it?

Mobile users: does changing device orientation/rotate between landscape and portrait fix it?

Aug 31 st 2020 16:25 • quietmint • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Also - all users: Under the top right corner menu with user preferences (where you'd quit the game), there is now a button for "Camera: reset to default". Does this fix the issue?

Aug 31 st 2020 22:44 • Cluedoardo • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I played after the Chrome update without any problem.
Only today I have had this problem.

In the afternoon I tried to play with my personal computer and It worked; I joined the same match with my mobile phone and the bug was still there.

Sep 1 st 2020 01:43 • Timefox • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I tried hitting the Camera: Reset default button, it did not fix the problem

Sep 1 st 2020 01:56 • fixermark • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Console output that may be relevant:

Uncaught (in promise) DOMException: play() failed because the user didn't interact with the document first. goo.gl/xX8pDD (ly_studio.js: 2)
Loaded camera position NaN NaN NaN (board.js 709)

Clearing local storage, session storage, and cookies allowed me (after logging back into boardgamearena.com) to resume the game. The log output on reloading included
Saved camera position 19.68 28.21 -0.23 (board.js:698)

Sep 1 st 2020 01:58 • fixermark • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

(note: we had completed one game successfully; this camera bug manifested on the second game we played. Second game was able to progress after I cleared local store, session store, and cookies for boardgamearena.com).

Sep 1 st 2020 06:32 • quietmint • Feilen har blitt fikset:

@fixermark, thanks. Version 200901-0621 is deployed with a fix for this particular problem. Everyone who was able to play the game before but started experiencing problems after we added Clio on 8/30, please give it another try in this version and let me know if the game loads now. You do not need to start a new game, but you may need to clear your browser's cached files (on most browsers, use the keyboard shortcut Ctrl + Shift + Del / Apple + Shift + Backspace).

Sep 1 st 2020 12:36 • Timefox • Feilen har blitt fikset:

Thanks, I just popped into an in progress game and it was fixed.

Legg til noe i denne rapporten

Legg til her noe som synes relevant for å reprodusere denne feilen eller forstå forslaget ditt:

En annen bord ID / flytt ID
Løste F5 problemet?
Oppstod problemet gjentatte ganger? Hver gang? Tilfeldig?
If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.

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#23451: "Unable to access the board"

Hva handler denne rapporten om?

Hva har skjedd, eller hva gjelder det? Vennligst velg

Hva har skjedd, eller hva gjelder det? Vennligst velg

Vennligst sjekk om det allerede er en rapport om samme emne

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