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#2585: "No longer receiving emails when it is my turn."

fixed: Feilen har blitt fikset

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#	Status	Votes	Game	Type	Title	Last update

Detaljert beskrivelse

Rapporthistorikk

Mar 22 nd 2015 23:14 • SJFranklin • Feilen har ikke blitt reprodusert av utviklerne enda:

I haven't had an email saying it's my turn since March 19.

Mar 24 th 2015 17:03 • trojanrabbit • Feilen har ikke blitt reprodusert av utviklerne enda:

I'm getting this bug too. I stopped receiving emails a few days ago. I checked my settings and my spam folder and still get nothing. I used to get them all the time and then they suddenly stopped.

Mar 27 th 2015 04:02 • SJFranklin • Feilen har ikke blitt reprodusert av utviklerne enda:

I was getting emails on my Yahoo.com email account until March 19 (joined site in early January).

I changed my preferences so that the emails would come to my home ISP email account, and now they are working again.

Maybe Yahoo started filtering them for some unknown reason.

May 8 th 2015 19:11 • QueenElvis • Feilen har ikke blitt reprodusert av utviklerne enda:

same here - not receiving notifications, and as a result just got kicked off a game for the first time ever.

Jun 6 th 2015 04:35 • Othundr • Feilen har ikke blitt reprodusert av utviklerne enda:

I switch my from my yahoo account to a google account and the gmail account receives the mail.
I also set the gmail to forward any emails from noreply@boardgamearena.com to my yahoo account and that did not work either.

Here is the error that google sent me (from mailer-daemon@googlemail.com).

Delivery to the following recipient failed permanently:

notreallymyaddress@yahoo.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain yahoo.com by mta5.am0.yahoodns.net. [66.196.118.240].

The error that the other server returned was:
554 Message not allowed - [299]

Jun 10 th 2015 22:16 • Othundr • Feilen har ikke blitt reprodusert av utviklerne enda:

From Yahoo Help.

help.yahoo.com/kb/smtp-error-codes-sln23996.html

554 Message not allowed - [299] [BODY] Your emails have become deprioritized due to the message content triggering our filters. We ask that you review the email's content for potentially objectionable content. Yahoo is unable to disclose specific information regarding our filtering practices.

Jul 27 th 2015 17:00 • ivy_saurus • Feilen har ikke blitt reprodusert av utviklerne enda:

I have the same bug. I have Outlook and a Firefox browser, and although I have the 'send me, then don't send additional' option ticked I haven't received a single notification since I joined earlier in July.

Jan 20 th 2016 11:50 • serjok • Feilen har ikke blitt reprodusert av utviklerne enda:

I don't receive mail when is my turn.
My mail is served on hotmail.com

Thank you.

Jun 3 rd 2016 11:47 • mrstone • Feilen har ikke blitt reprodusert av utviklerne enda:

Same problem for me. I've already checked my account and I have "send always" set

Dec 8 th 2016 12:06 • Sourisdudesert • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Is this problem still happening? We improved a lot email server few months ago and it should have fixed most problems.

Dec 8 th 2016 16:31 • SJFranklin • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I received the above email about bug status this morning but, sorry, I cannot help because I have not been playing games on the site for several months.

May 28 th 2017 09:55 • Cataclysme • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

En tournoi, je ne reçois pas le mail de démarrage de la partie (je reçois bien les suivants, me disant que c'est mon tour). Navigateur : Firefox, aucun autre bug constaté.

Jun 25 th 2017 23:42 • adrian71 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I haven't received an email or daily notification for a couple of weeks now

Jun 28 th 2017 07:16 • grogh • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Same for me: i haven't received an email since last wednesday. Everything was working well before. I checked my spam folder, it's empty.

Jul 7 th 2017 05:52 • RichB • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Haven't received emails for a couple weeks. Was receiving them before.

Aug 14 th 2017 09:43 • JerseyDawg • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

We stopped sending emails at this address because they are refused by your email service (sbcglobal.net).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email if it is incorrect. If your email is correct, please contact your email service provider (sbcglobal.net) and see why they are refusing our emails.

Received from your email service provider (timezone is Western Europe - CET/CEST):
null

" I am not in Western Europe "

" I updated email and does nothing"

Aug 14 th 2017 11:32 • Sourisdudesert • Feilen har blitt fikset:

Fixed. We totally rewrited the way BGA is sending emails.

In addition, we created a Preferences/email section where you can change email + see if there are problems with your emails + see the error message returned by your email provider if any + send test emails messages.

Details:
_ use SPF+DKIM to authenticate emails
_ use TLS to send secured emails

Jul 15 th 2018 11:53 • mrstone • Feilen har blitt fikset:

Hi
I'm still not getting any email at all, for none of the activities

Mar 21 st 2025 12:14 • il_catania • Feilen har blitt fikset:

It looks like DKIM is not working? Got an error on email delivery and this was the details:

Received from your email service provider (timezone is Western Europe - CET/CEST):
Mar 21 12:01:33 localhost postfix/smtp[5210]: 7F6C4E06FC: to=<myemailaddress@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[142.250.153.26]:25, delay=0.77, delays=0/0/0.5/0.27, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[142.250.153.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-5ebcd0d68e8si1263642a12.228 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn.

Apr 28 th 2025 20:05 • or1giNate • Feilen har blitt fikset:

I'm getting the DKIM error with gmail now as well. Started today.

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#2585: "No longer receiving emails when it is my turn."

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