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#29294: "I was unable to play the game using Safari "

fixed: Feilen har blitt fikset

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blueskies #128689650

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På et tidspunkt kunne jeg ikke få tilgang til spillet

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På et tidspunkt kunne jeg ikke få tilgang til spillet

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#	Status	Votes	Game	Type	Title	Last update

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Dec 3 rd 2020 18:29 • hondjuh • Feilen har ikke blitt reprodusert av utviklerne enda:

I could see the interface, I could not click on anything at all. I was unable to buy a gate. This only occurs using safari on the MacBook Pro. However, when I switch to chrome, I am able to use actions.

Dec 3 rd 2020 22:49 • Mogri • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I don't have a MacBook, and the game works on iPhone, so it will be difficult for me to diagnose this. Do the gates highlight appropriately? Is there any visual indication that the interface is not working (prior to clicking on a gate)?

If you're able to open the JavaScript console in Safari and give me any error messages you see, that would be extremely helpful.

Dec 6 th 2020 14:26 • hondjuh • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

The gate highlights don't appear at all. The whole game lags pretty bad as well. I can take a screenshot of what I see

Dec 6 th 2020 15:01 • Mogri • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

The screenshot might be helpful. Any errors in the console are more likely to get me where I need to go. You can find instructions for enabling the console here:
support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-menu-sfri20948/mac

Dec 7 th 2020 05:19 • DancingJoy • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I have the same problem when accessing the game on Safari. Lags so badly the game is almost unplayable. It eventually does load but I get the browser message "this game is taking more energy than normal" or something along those lines. The table number is the secondI have tried playing, the first suffered from the same issues as well. table=128704214

Jan 21 st 2021 00:13 • marvinbirnbaum • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Game won’t load on safari. Stops at box art 74%

Jan 21 st 2021 01:50 • Ace Pumpkin • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Same problem as marvinbirnbaum
iOS 14.3
imgur.com/a/SwFO2vw
This is from Safari for iPhone, but I also have this problem in Firefox mobile browser on an iPad! Same png images not loading. Clicking on a link loads the image.
This problem has only shown up for the duration of the game I’m in, or during the last few days.
Could it be iOS 14.3 as the culprit (or the fact that I updated to 14.3 in the past few days (not sure)?

Jan 21 st 2021 04:26 • Mogri • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Are you able to spectate on Safari? Another user reports no issues in spectator mode, but she may have an older version of Safari or MacOS.

Jan 22 nd 2021 01:31 • Ace Pumpkin • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Mogri, in spectator mode, I am unable to load boxtop.png, so, only 1 image unable to load as opposed to 2. 87% progress.
Also! On the main game page, and when loading the “preview window” before even tapping to view the list of tables in progress, the “unable to load” red window appears!

Feb 8 th 2021 18:15 • AnnabellaFury • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Unable to load game beyond 74% on Safari on Iphone.
Could tell game had started from game history but could not see any game graphics.
I used chat function to speak to other gamers and they waited for me to switch to my PC and I rejoined the same game on my PC with no issue.

Feb 8 th 2021 18:16 • AnnabellaFury • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Note: My game was a different one to the OP in case that wasn't clear

Feb 8 th 2021 18:29 • Mogri • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I was able to load the game on an iPhone last I tried. I'll try it again.

What model of iPhone / version of iOS are you using?

Feb 12 th 2021 23:17 • Juice00 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

imgur.com/EmI7eUn
imgur.com/ZIRzFUj

Same errors on MacBook Pro (v14.0.3) on Safari, but not in Chrome. On the iPad Pro (v14), and iPad Air errors loading on Safari and Chrome.

Super frustrating, especially when I took a rep hit.

Feb 16 th 2021 14:52 • steadyblender • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Encountering this bug too on SE1 with iOS 14.3. The others in my group on iPhones are also running into this. I see the same errors as in Juice00’s screenshots whether accessing the site in safari proper or using BGA as a progressive web app.

Feb 17 th 2021 19:56 • runtly • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I'm having the same image loading errors on my iPhone with iOS 14.4 in Safari.

Feb 18 th 2021 01:00 • Mogri • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

Interestingly, I can reproduce the issue on iPhone Safari -- but not on Studio. Works fine in the development environment, does not work in production. This points to an issue with the minification process and not the original code.

I could really, really use someone who can open the Safari dev tools and tell me what the error is.

Feb 19 th 2021 16:17 • Mogri • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I've put out a potential fix after discovering that certain versions of Safari don't allow ECMA5 syntax in for loops (which is crazy, for the record). Can you try again?

Feb 19 th 2021 22:07 • Juice00 • Utviklerne ønsker mer informasjon for å kunne reprodusere denne programfeilen:

I got excited when I saw the post, but alas, no go.

Here are the images from Safari Javascript Console (MacOS 14.0.3), same errors as before on both the mac and iPad Pro.

imgur.com/a/4OvhTPW

Feb 19 th 2021 22:50 • Mogri • Feil har blitt bekreftet av utviklerne:

Are you running an adblocker? If so, do you still see the errors if you disable it?

Feb 19 th 2021 23:29 • Juice00 • Feil har blitt bekreftet av utviklerne:

No Ad blockers. Just standard Safari on all devices.

Feb 19 th 2021 23:31 • Juice00 • Feil har blitt bekreftet av utviklerne:

FWIW BS was working on all devices up until about 2 weeks ago if that helps.

Feb 20 th 2021 00:02 • Mogri • Feil har blitt bekreftet av utviklerne:

As far as I can tell, the game is loading just fine, but the loader overlay isn't disappearing like it should.

I'm going to add a timer that removes the overlay after four seconds. It seems to work now. Can you test it again?

(Aside: I'm pretty annoyed that this hack seems to be necessary)

Feb 20 th 2021 02:03 • Juice00 • Feil har blitt bekreftet av utviklerne:

Yeah - I'm sorry this is such a pain! I (and I'm sure many others), do really appreciate having this game to play on BGA. Thank you for the work!! Seriously, it's pretty damn awesome.

Anyway; yes, it's working. But, the errors still show up on loading (which is really weird) - they do eventually disappear and I was able to start a game on the MacBook and iPad. Nice work! At least a step in the right direction! :)

Feb 20 th 2021 02:36 • Mogri • Feilen har blitt fikset:

I can't do anything about those errors, as far as I know. I recommend you file a bug against the site.

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If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.

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#29294: "I was unable to play the game using Safari "

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